D7100 Ordered From 6ave Has Arrived

Clearly advertised as new

Clearly advertised as new

It’s was wonderful to have the new camera arrive! I almost never order anything from places like Ebay, or Amazon, unless you count NewEgg. But for whatever reason the NewEgg orders seem far different than ordering from Ebay. Perhaps that is because I know what Ebay started as. Despite being full of apprehension we decided to go ahead and order our new camera through an Ebay seller. We made sure the rating was high, with an incredible amount of positive feedback but somehow this didn’t offer a whole lot of comfort Even with an Ebay money back guarantee we would still have the hassle of returning it, and likely paying the shipping back. Saving 1/3 of the money we’d have otherwise had to spend helped us take the plunge and risk it. Now I’d like to say up front that nothing was damaged except the packaging.

Ratings

Ratings

Even though nothing was damaged, ordering a product sold as new, I’d never expect to get something that looks like the packaging did on this thing. I closely examined the outside box in an effort to locate “shipping damage” but it was quickly apparent that the damage shown in the images below happened before shipping, not during. When I seen the box, my wife suggested I grab pictures of it before we even open it, so I did. As we went through the package we quickly realized that every item had at one point been opened. There is no real way to tell if this is a “new Item” or just a refurbished item. It’s clean, and has the appearance that it was not used before, but ultimately there is no way to know. A closer look at the rating categories at Ebay revealed that there simply might not be a way to fairly drop the rating on someone because of something like this. As of this writing I have not yet left feedback on the seller, or the item, I plan to do so when I’m done here. I did not contact the seller over this issue because everything worked and it seemed pointless.

All of the following pictures are unedited. They were taken with a D70.

 

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UPDATE 4/7/2015 – The company contacted me promptly on hearing of my concerns and worked with me to provide a satisfying solution. While it remains greatly disappointing to have to go through this process, I am appreciative of their effort to offer a solution. The seller, 6ave, stood behind the equipment by issuing a 3 year all inclusive extended warranty on the camera body. They were quick to accept my suggestion of this. My concern was that the camera continue to work, and if something go wrong that it would be covered since there was no warranty card or paperwork in the box that would allow me recourse through Nikon directly.

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